Claudeir Ramalho

Claudeir Ramalho has over a decade of experience in customer relationship management, currently serving as Gerente de relacionamento com o cliente at Bralyx since January 2011, overseeing the customer service area and monitoring service indicators for SAC, technical assistance, and parts sales both nationally and internationally. Previously, Claudeir held the position of Supervisor de assistência técnica, leading a team of technical support technicians and managing workshops for machine repairs and maintenance. Claudeir's early career at Marilan Alimentos S/A as an Operador de máquinas involved operating packaging machinery and ensuring quality through rigorous testing and maintenance. Claudeir holds a Bachelor's degree in Electrical and Electronic Engineering from Uninove - Universidade Nove de Julho and a Technologist degree in Food Technology from Fatec Marilia.