The Customer Experience Team at Brilliant Earth is dedicated to delivering exceptional service and support to enhance the customer journey. They manage inquiries, resolve issues, and provide personalized assistance, ensuring that each client feels valued and informed about the responsibly sourced jewelry they are considering. This team plays a key role in fostering lasting relationships with customers, helping to uphold the company's commitment to ethical practices and high-quality craftsmanship.
Alonzo Calderon-Bost...
Customer Experience Manager
Anazia Potee
Customer Experience Manager
Angelina Montes
Customer Experience Lead
Brandon Schramm
Customer Experience Manager
Bri Donath
Customer Experience Manager
Christine Papadopoul...
Customer Service Manager
Divya Mitroo
Customer Experience Manager
Nikki Taylor
Customer Experience Manager
Rachel Safer
Customer Experience Manager
Savannah Smith
Customer Care Support, Repairs...