Sheryl Shepherd

Sheryl Shepherd is an accomplished professional with extensive experience in project delivery and customer success management across various organizations. Currently serving as the Senior Director of Delivery at Brite, Sheryl oversees the delivery team to ensure efficient project execution and exceptional client service. Previously, as Delivery Practice Lead at Prolocity Salesforce Consultants, Sheryl managed Salesforce solution delivery, overseeing project lifecycles and ensuring success. Experience as a Senior Principal Customer Success Manager at Salesforce.org involved advising nonprofit clients, while earlier roles at NexGen Consultants focused on growing Salesforce consultancy practices. Sheryl's career began as a Business Analyst at Anthem/Integrated Comp and Great American Insurance, where Sheryl documented requirements and facilitated effective communication between stakeholders. Sheryl holds an Associate of Applied Science degree in Computer Programming and Database Management from Cincinnati State Technical and Community College.