Claudio Kaist

Claudio Kaist is an accomplished IT professional with extensive experience in service delivery and management roles across various organizations. Currently serving as IT Service Director for Network, Cloud & Data Center at BAT, Claudio fosters collaboration with senior stakeholders and enhances supplier relationships. Previous roles include Technical Account Manager at ComReg, where intricate technical issues were addressed, and Service Delivery Manager at LeasePlan Information Services and T-Systems do Brasil, optimizing service relationships and ensuring adherence to deliverables. Early career experience includes managing IT operations at Nexteer Automotive and project management roles at Herbst Computer Software, with a foundational background in network administration. Claudio holds Master's degrees in Leadership and Project Management, along with a Bachelor's in Information Technology.