Tomas Kouba is a System Support Specialist at Broadcast Traffic Systems Ltd (BTS) since March 2023, responsible for designing, developing, and upgrading systems while ensuring high customer satisfaction through effective problem-solving and technical issue resolution. Prior experience includes serving as a Tech Support Engineer at Tiendanube, where Tomas debugged complex issues related to PHP, Node.js, and SQL, and as a Systems Operations Specialist at Discovery Inc, overseeing project implementation and analyzing business processes to enhance efficiency. Additional roles include Commercial Operations Coordinator and Scheduler Logger at WarnerMedia. Tomas holds an Associate's degree in Computer Systems Analysis/Analyst from ORT Argentina, a Licentiate degree in Communication Science from UADE, and an Associate's degree in Journalism from Circulo de Periodistas Deportivos.