Hope Ruiz

Hope Ruiz, SCLA, currently serves as a Senior Claims Examiner at Broadspire since March 2023, with previous experience as a Senior Resolution Manager at Gallagher Bassett from July 2022 to March 2023. Ruiz has a strong background in handling complex claims, having worked at Broadspire in various roles since December 2020, including managing automobile and general liability claims across multiple jurisdictions. Prior experience includes serving as a Claims Litigation Examiner at James River Insurance Company, overseeing auto liability insurance claims and managing litigation risks. Earlier roles include Claims Quality Assurance Analyst at Elephant Insurance, where responsibilities encompassed monitoring calls and conducting file audits, and a series of positions at GEICO, ranging from Bodily Injury Adjuster to Claims Service Representative, focusing on liability disputes and personal injury protection claims.