Kerry Small

Kerry Small currently serves as COO Business at BT Group and is a board member of the Guide Dogs for the Blind Association, contributing to the Audit and Risk Committee. Previous experience includes the role of Global VP Commercial and Digital Sales for Vodafone Business, where accountability spanned commercial success and a digital transformation program across global markets. Kerry held various senior positions at Vodafone, including Global Head of Commercial and Head of Customer Operations, focusing on commercial activities, customer operations, and value management strategies. Early career roles involved leading consumer propositions and managing customer experience initiatives. Kerry Small holds a BA Hons in Business and Marketing from Bournemouth University.