Vijesh Nair is a skilled professional with a strong background in technical leadership and customer service. Currently serving as a Technical Team Lead at Bullhorn since May 2021, Vijesh develops and supports a team of support analysts, ensuring adherence to service level agreements and the provision of necessary resources. Previously, as a Technical Analyst at Korn Ferry, Vijesh coordinated recruitment processes for major companies and demonstrated proficiency in reporting metrics. Additionally, as a Customer Service Representative at Sitel, Vijesh resolved numerous cases weekly while mentoring a team of customer service agents and enhancing onboarding processes. Vijesh holds a Master's degree in Management and Production Engineering from Wyższa Szkoła Ekologii i Zarządzania w Warszawie and a Bachelor's degree in Mechanical Engineering from Government Engineering College, Valsad.