Caroline Dupoizat

Caroline Dupoizat currently serves as the Chief Marketing - Communication Officer and Customer Experience Director at Bureau Vallée, managing marketing, communication, transformation projects, customer experience, satisfaction, loyalty, and innovation since September 2020. Prior to this role, Caroline held the position of Head of Customer Marketing & CRM at Bureau Vallée, overseeing omnichannel customer experience and creating a loyalty program. Additionally, Caroline served as a Volunteer Board Member and treasurer for a 150+ member association from August 2020 to September 2023. From 2016 to 2020, Caroline was the Chief Marketing Officer for Lorina, where achievements included significant turnover growth and enhanced brand awareness. Caroline's early career includes roles at Unilever, where performance improvements and brand activations were achieved across various product categories. Educational background includes a Marketing degree from HEC Paris and specialized training in mobile communication and eCommerce.