Duane Zidoi

Duane Zidoi is an experienced professional in customer service and operational management, currently serving as Customer Service Supervisor at Caldic since August 2021. Prior to this role, Duane worked at Brenntag Brasil from April 2018 to July 2021 as a Senior Customer Service Analyst, overseeing sales order operations, delivery scheduling with approved transporters, inventory planning, and client management for key accounts. Earlier positions include a Sales and Field Marketing Internship at Oxiteno, where support was provided to internal and external sales teams, and a Technical Service and Research and Development Internship at Henkel, which involved product testing, customer support, and quality analysis. Duane holds an Executive MBA in Business Management from FGV - Fundação Getulio Vargas, expected to complete in June 2024, and a degree in Chemical Engineering from Faculdades Oswaldo Cruz, completed in 2016.