Ali Baig currently serves as the AVP of Customer Engagement and Services at Calix since November 2023. Prior to this role, Ali had an extensive career at Salesforce from April 2013 to November 2023, where significant contributions included building and leading the Global Shared Success Services organization, ensuring customer adoption, and securing billions in renewals. Ali's leadership in various roles, including Senior Director of Success Hub and Technical Support, involved engagement with C-Level executives, managing a large workforce, and collaborating with multiple internal teams to enhance customer success. Ali's earlier experience includes roles at SAP and Goldstone Technologies. Educational qualifications include a Stanford Digital Transformation program, an Accelerated Management Program from the Indian School of Business, and a Bachelor’s degree in Mechanical Production and Industrial Engineering from Andhra University.
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