Carlos Augusto is an experienced software architect and senior software engineer with a strong background in developing information systems, particularly in contact center solutions using Aspect, Avaya, and Asterisk. With professional experience spanning nearly two decades, Carlos has held key roles at multiple companies, including Callink Servicos de Call Center, ZAGALABS, Cedro Technologies, Dataconta, and Cybertec Informática. Notable accomplishments include developing low latency systems for capital markets and solutions focused on fiscal compliance. Carlos holds a degree in Information Technology from Universidade de Franca.
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