Susan Williams possesses extensive experience in product management and marketing, with notable leadership roles including Vice President of Product Management at Rally Health and Director of Member Experience at Blue Shield of California. With a background that includes positions as Product Owner for Price Transparency and Senior Manager of Mobile Product Management, Susan has demonstrated expertise in enhancing user experience across digital platforms. Additionally, experience as a Senior Internet Consultant and in various marketing leadership roles at Wachovia further underscores a strong foundation in strategic product development. Susan holds a Bachelor of Commerce from The University of Auckland and attended the Haas School of Business at the University of California, Berkeley.