Kristina P.

Kristina P. is a skilled Technical Support Specialist with extensive experience in the field, currently employed at Currency.com since August 2021 and previously at ID Finance from January 2021 to August 2021. At both companies, Kristina has excelled in providing technical support to internal system users, conducting technical analysis of IT-related issues, prioritizing and escalating them as needed, and collaborating across departments for issue resolution. Responsibilities also include investigating and reproducing issues, managing internal user access requests, preparing and submitting weekly incident reports, and maintaining technical documentation for the internal knowledge base. Kristina holds a Bachelor's degree in Linguistics and Education from Minsk State Linguistic University and has pursued additional training through Andersen and Bang Bang Education.