Pardeep Soor is an experienced IT professional with a strong background in service transition, change management, and project management. Currently serving as a Service Transition Consultant at Capital One since January 2019, Pardeep previously held the position of Change & Release Manager at Microlise, where responsibilities included establishing ITIL Change & Release Management functions. Earlier experience includes roles at Hewlett Packard Enterprise, where Pardeep worked as an Engineer, Consultant, and Project Manager on projects involving eDiscovery solutions and mobility services. Pardeep's career began at E.ON IT UK Limited as a Senior Operational Analyst, focusing on service desk management and incident management. Pardeep holds a Bachelor of Arts degree in Business Administration and Management from the University of Derby and a GNVQ in Business Administration from Clarendon College.