Emma Howell

Enterprise Customer Success Manager at Capsule

Emma Howell is a Senior Customer Success Manager at TELUS Health since September 2023, bringing extensive experience from previous roles including Merchant Success Manager at Shopify, where management of over 50 key accounts resulted in significant revenue growth, and Customer Success Manager at Hopin, where onboarding enterprise customers and enhancing their event management capabilities were primary responsibilities. Prior experience includes being an Account Manager of Strategic Accounts at MTFX, focusing on client onboarding and business development for 150+ accounts in the foreign exchange sector, and an Assistant Consultant Intern at The Estée Lauder Companies Inc., where team leadership in sales tracking and training new employees were key contributions. Emma Howell holds a Master of Management from Schulich School of Business and a Bachelor of Arts from Western University.

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