VS

Vijay Sethi

Group Chief Patient Experience Officer & Head Hospitality at CARE Hospitals, Quality CARE India Limited

Vijay Sethi currently holds the position of Group Vice President - Patient Experience & Hospitality at CARE Hospitals, Quality CARE India Limited, since December 2020. Previously, Vijay served as AVP & Head of Hospitality at Max Healthcare, and held leadership roles such as Head of Strategic Initiatives & Special Projects in the Healthcare Division at ITC Hotels, and Director of Administration & Hospitality at Fortis Healthcare. Vijay's extensive experience also includes managing operations and customer service strategies in hospitality and healthcare sectors at organizations such as keys Hotels Pvt. Ltd., Thomas Cook India Ltd., Asian Heart Institute and Research Center, Jet Airways, and The Leela Kempinski, with notable leadership in service quality and operational excellence. Educational credentials include a Diploma in Hotel Management from IHM Pusa New Delhi and a Bachelor’s degree from Delhi University.

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