Umar Akram

Umar Akram is an experienced Information Technology professional with a strong background in IT infrastructure and service delivery management. Currently serving as an Information Technology Service Delivery Manager at Carlisle Homes since October 2019, Umar Akram previously held key positions at Toll Group, including Desktop & Infrastructure Manager and Senior IT Operations Manager. Responsibilities included end-to-end infrastructure service delivery, incident resolution, and maintaining business-critical systems across multiple locations. Past roles also encompassed IT Tech Support at the Department Of Education & Learning Victoria and Junior Systems Support Officer at Symbia Pvt Ltd. Umar Akram holds several certifications, including Cisco Certified Network Professional (CCNP) and Microsoft Certified Professional (MCP), alongside a Bachelor's degree in Information Systems from the University of Ballarat.