Sahil Khan is a business professional with experience in launching and growing businesses in Rajasthan and Gujarat. Sahil has a proven track record of success in managing teams and keeping impeccable customer experiences. Sahil is currently working in an unknown role at CARS24. Prior to that, they were the Business Head for Rajasthan & Gujarat at Swiggy from March 2019 to September 2021. There, they launched 32 cities while ensuring the launch checklist was being adhered to. Sahil also looked after growth and P&L of 58 Tier 2 & 3 cities of Rajasthan & Gujarat (~16.5% geography coverage of India). In addition, they managed a team of 54 reportees across different verticals to sustain and increase revenue & MS. Sahil also set up review cadence with partners to discuss and plan growth of the business. Furthermore, they kept an impeccable customer experience with 99.5%+ serviceability, <30 minutes SLA and ~5% cancellations. Lastly, they liaised with government officials in each city during COVID-19 lockdowns & curfews to ensure delivery executive safety and business continuity. Sahil improved profitability by reducing CX detractors and optimizing discounts & DE payouts. Prior to working at Swiggy, Sahil was the Area Supply Manager at OYO from April 2018 to March 2019. Before that, they were the City Head for Operations & Business Development at Ola (ANI Technologies Pvt. Ltd) from January 2015 to April 2018. Sahil started their career as an AM - Sales at Godfrey Phillips India Ltd from July 2012 to January 2015.
Sahil Khan has a Master of Business Administration (MBA) in Marketing & Finance from the International Institution of Management in New Delhi. Sahil also has a Bachelor of Commerce (B.Com.) in Business/Commerce, General from Government College Ajmer. Sahil has also completed their High School from Lawrence & Mayo. Sahil has a certification from LinkedIn in What Is Program Management?
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