Malcolm Barry Johnson Jr.

Malcolm Barry Johnson Jr. is a customer experience advocate at Case IQ, previously i-Sight, since July 2023. Prior to this role, Malcolm served as a solutions consultant at Feedzai, where responsibilities included supporting sales teams, developing client relationships, and managing responses to RFPs and RFIs. Malcolm's experience also encompasses a position as a business development strategist at KX, focusing on brand growth and partnership management, as well as a senior business solutions consultant at BAE Systems Applied Intelligence, where key duties involved nurturing client relationships and providing product demonstrations. Earlier career roles include regional investigations manager at Fifth Third Bank and project manager at Charter One Bank, with a foundational education from Kent State University.