Nikit Patiyawala

Nikit Patiyawala is an experienced IT professional with a strong background in team leadership and technical support. Currently serving as a Team Lead at Casepoint LLC since December 2018, Nikit oversees the daily operations of a service desk team, ensuring high customer service standards and prompt resolution of technical issues. Previous roles include Project Manager at Essar Steel, IT Consultant at Trimax IT Infrastructure & Services Ltd, and System Administrator at Essar Hypermart West Region, where Nikit provided end-user support and coordinated IT applications. With a Post Graduation Diploma in IT from MIT Pune and significant experience across various organizations, Nikit has developed a robust skill set in cloud workspaces and incident management.