Colleen O’Shaughnessey

Colleen Ousdigian is an experienced professional in administrative and client service roles, currently serving as an Appeals & Grievance Liaison at Blue Cross and Blue Shield of Minnesota since December 2023. Colleen's background includes a supervisory position as Client Service Coordinator at BluePearl Specialty + Emergency Pet Hospital, where effective conflict resolution and collaboration were key aspects of the role. Previous experience as Patient Care Coordinator and Financial Coordinator at Pan Orthodontics involved meticulous documentation and appointment scheduling. With additional roles including Executive Assistant at Financial Life Lab, Inc., and Administrative Assistant at North Star Resource Group, Colleen has demonstrated expertise in providing comprehensive administrative support across various industries. Colleen holds a Bachelor of Science degree in Occupational Therapy from the University of Minnesota.