Ernesto Franco

Ernesto Franco is an accomplished professional with extensive experience in case management and crisis intervention. Currently serving as a Crisis Intervention Specialist at CBEM LLC, responsibilities include weekly client visits and maintaining crisis hotline operations. Previous roles include Case Manager at the Institute for the Redesign of Learning, where advocacy and mental health service coordination were emphasized, and at Genentech, where insurance coordination for medical devices was managed. Additional experience as a Community Health Navigator involved addressing health-related social needs. Ernesto's educational background includes a Master in Sports Management from California State University, Long Beach, and ongoing studies for an MBA in Entrepreneurial and Small Business Operations at California State University, Los Angeles.