Ronald Zhong

Ronald Zhong is a Senior Manager of Managed Services at Marcum Technology since January 2018, where responsibilities include advocating for the Engineering team, managing day-to-day SaaS delivery, and ensuring service excellence within Managed Services. Previous roles at Marcum Technology include NOC Manager and Senior Storage Engineer, focusing on operational efficiency, customer satisfaction, and IT strategy development. Prior to Marcum, Ronald served as a Storage Solutions Architect at NetApp, a Senior System Engineer/Storage Engineer at Allied World, and a Senior System Admin/Storage Admin at Ambac. Ronald holds a Bachelor of Science in Management Information Systems from New York University - Polytechnic School of Engineering, earned between 2001 and 2005.