Adrian Govender

Adrian Govender is an experienced IT professional currently serving as the Information Technology Service Delivery Manager at CCI Global, where leadership of a team spanning Level 1 support to Junior Service Delivery Managers is a key responsibility. Previous roles include Technical Account Manager at Outworx Contact Centre, Head of IT at THUSA | Making IT Work, and Information Technology Operations Manager at GenerAtion IT Group (PTY) Ltd. Extensive experience includes IT Service Delivery Manager positions at CapabilityBPO and Rewardsco Contact Centres, alongside roles in team management and service desk operations at BT and Dimension Data. Adrian holds various educational qualifications from institutions such as GIBS Business School and Fortinet, and has pursued ongoing professional development related to IT service delivery and management.