CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a network of 16 sites spanning South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon to be in Egypt. With a global reach, CCI supports both domestic and international clients serving as a trusted partner to leading brands from the United States, Canada, United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI’s core expertise lies in providing top-tier BPO solutions to a diverse range of industries including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities.

CCI Global’s comprehensive BPO services encompass a wide range of functions including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, enhance efficiency, and focus on core competencies, ultimately driving sustainable growth and success.

Our commitment to service excellence is reinforced by our continued investment in advanced technologies, process improvements, and employee training, enabling the delivery of best-in-class BPO services. 

CCI’s Sites Across Africa : 

🇿🇦 : Durban (House 1,2 and 3, Central Business District), Johannesburg (Sandton), Cape Town (Wynberg Mews,Newlands Terrace, Stadium On Main, Umlazi) 

🇰🇪: Nairobi, (Garden City, Riverfront, Tatu City) 

🇪🇹: Addis Ababa

🇷🇼: Kigali 

🇬🇭: Accra

🇪🇬: Egypt (Coming Soon!)

Technology

Telecommunications

CCI Global

Martin Roe

Robert Muriithi

Mahira Khan

Grant Kohler

Kalle Soininen

Siphelele Cele

Sean Andrew

Mithum Singh

Mark Chana

The Operations Team at CCI Global is responsible for overseeing and optimizing the company’s wide spectrum of BPO services. This includes managing day-to-day operations, ensuring efficient workflow processes, implementing best practices, and maintaining high service standards across all sites. The team collaborates closely with various departments to drive operational excellence, support client needs, and contribute to the overall strategic goals of the company.

Operations Team

Human Resources Team

IT and Technical Support Team

Operations Team

About

Team members

Other teams at CCI Global

Human Resources Team

IT and Technical Support Team