Software Development Team

About

The Software Development Team at CCR GROUP is responsible for designing, developing, and implementing custom software solutions tailored for contact centers utilizing Genesys platforms. This team collaborates closely with clients to analyze project requirements, create innovative integrations with existing systems (such as Salesforce and Microsoft Teams), and ensure seamless functionality and performance of contact center technology. They also provide ongoing technical support and maintenance to deliver a zero-problem service experience, thereby enhancing customer satisfaction and operational efficiency.