Charisma J. Branch

Charisma J. Branch is a seasoned professional with extensive experience in technology solutions and client engagement. Currently serving as a Product Manager at CDW since September 2023, Charisma previously held the position of Client Engagement Manager for Federal at CDW•G from June 2021 to September 2023. Charisma's tenure at CDW includes roles such as Service Delivery Project Manager and Solution Architect for Server Storage Implementation, where expertise in advanced technical solutions and customer relationships was established. Prior experience includes a Customer Advocate role at Hospira and an HR Assistant/Organizational Support Specialist position at State Farm. Charisma earned a Bachelor of Arts in Industrial and Organizational Psychology from DePaul University, following foundational studies at Southern Illinois University, Carbondale.