Jamie Toussaint-Coombs

Jamie Toussaint-Coombs is a seasoned Knowledge Manager and Information Architect with extensive experience in designing, building, and administering SharePoint Online and M365 collaboration workspaces across multiple organizations. Currently serving as Knowledge Manager II at CDW since November 2021, Jamie collaborates with client-facing teams to develop customized solutions while managing tool usage analysis for continuous improvement. Previous roles include similar responsibilities at Sirius Computer Solutions and Forsythe Technology, along with experience as an IT Business Analyst and Project Management Office (PMO) Analyst. Jamie also has a background in fitness instruction and customer support, complemented by a Master of Arts in Psychology from National Louis University and a Bachelor of Arts in Psychology from Illinois State University.