Joe O'Keeffe is a seasoned Business Systems Analyst with extensive experience across various industries, including healthcare and finance. Currently, Joe serves as a Business Systems Analyst at CEI, where responsibilities involve reviewing customer service functionality and collaborating on product development. Previous roles at Momentum, Inc. and enGen included reviewing performance monitoring applications and eliciting stakeholder requests, respectively. Joe's earlier career includes significant contributions as a Business Analyst in organizations such as BNY Mellon, where process model documentation and end-user materials were developed. Additionally, Joe has a longstanding commitment to public speaking and leadership demonstrated through a distinguished tenure with Toastmasters International. Educational credentials include a Bachelor's degree in Marketing from Penn State University and a Computer Systems Analysis certificate from the Community College of Allegheny County.
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