Matthieu de Lubersac

Global Customer Care Leader at Ceva Logistics

Matthieu de LUBERSAC is a seasoned professional with extensive experience in customer care and strategic project management within the logistics and business travel sectors. Currently serving as Global Customer Care Leader and Customer Efficiency Global Head at CEVA Logistics since April 2022, Matthieu oversees functional teams and CRM strategy, while managing customer satisfaction metrics and integrations for acquired companies. Prior roles include Strategic Projects and Communication Director at Kuehne + Nagel, where Matthieu was part of the Executive Committee in France, and Business Manager at American Express Global Business Travel, focused on governance and project management across France, Benelux, and Southern Europe. Additional experience includes consulting at Roland Berger, assisting product management at Moët Hennessy Diageo, and various roles in project and business management, all supported by a strong educational background from emlyon business school and other prestigious institutions.

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