Customer Insights and Research
About
The Customer Insights and Research team at CFI Group is dedicated to gathering, analyzing, and interpreting customer data to drive actionable insights. They utilize advanced survey research and quantitative methods to assess customer experience and satisfaction, empowering clients to enhance their CEM strategies. Through collaboration with stakeholders, the team provides tailored recommendations that foster data-driven decision-making and improved customer engagements.
Team members
Arianna Bellinzona
Client Account Manager - Quant...
Eric Schweitzer
Customer Insights Consultant
Gabriele Liberati
Account manager - quantitative...
Lara Bede
Customer Insights Consultant
Laura Lasorte
Research Analyst
Paige Sweet, MSMR
Survey Research and Data Colle...
Vasudha C.
Senior Customer Insights Consu...
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