Lucy Munro is an experienced ecommerce professional currently serving as the Head of Ecommerce - Beauty at Chalhoub Group since November 2021, previously holding the role of Ecommerce Trading Manager at Frasers Group. Over the years, Lucy has developed a strong track record in ecommerce management, including trade reporting, budget planning, promotional activity, SEO optimization, and digital marketing strategy. Earlier positions at companies such as Rodial & NIP+FAB, Feelunique.com, and Fabled by Marie Claire provided extensive experience in trading management, customer journey enhancement, and product performance analysis. Lucy holds a Bachelor of Arts degree in Business Administration from the University of Portsmouth, completed a digital marketing program at Avado, and has a foundational education from The Fashion Retail Academy and The James Young High School.
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