Ioana Puiulet

Ioana Puiulet is an accomplished professional in customer service and operations, currently serving as an Account Coordinator at ChannelAssist Inc since May 2023. Prior to this role, Ioana held various positions at Runpath from October 2017 to May 2023, including Customer Operations Lead and Customer Support Lead. Experience also includes serving as Customer Service Team Lead and Customer Service Representative at RationalFX from April 2015 to September 2017, and as a Customer Service Advisor at both Lycatel in 2014 and CET TELEMARKETING SRL from June 2013 to June 2014. Additionally, Ioana gained experience as a Customer Service Advisor at Netex Consulting from June 2012 to June 2013. Educational qualifications comprise a Master’s degree in Cross-Cultural Business Communication (German) from Lucian Blaga University of Sibiu, where studies were completed from 2011 to 2013, following a Bachelor’s degree at the same university from 2008 to 2011.