Janey Fry

Janey Fry is an experienced operations and incident management professional with a strong background in customer service leadership. Currently serving as Senior Incident Manager at Chime since July 2021, Janey has progressed from Incident Manager within the same company. Prior experience includes roles such as Senior Site Manager at Service Response Partners, LLC and Western Service Manager at Henry Schein, where Janey led and developed various teams to enhance service delivery across multiple states. Janey's extensive career also includes significant contributions at CustomInk as Operations General Manager, where development and management of a large customer service team were key responsibilities. Janey's early career featured retail management positions at Anthropologie and H&M. Janey holds a Bachelor of Science degree in Business, Management, and Marketing from George Mason University.