Madison Michael

Madison Michael is an experienced professional in the hospitality industry, currently serving as the Assistant General Manager at Chotto Matte since July 2023. With a long-standing role as an Operations Consultant at MM Hospitality since February 2015, Madison has a proven track record of collaborating with restaurateurs to enhance brand concepts and streamline operations. Previously, Madison held positions including People Operations Experience Manager at Mission Barns, where responsibilities included spearheading headcount growth plans and developing performance management programs. As Director of Operations at wYne.ai, Madison contributed to the AI platform's development for personalized wine recommendations. Additionally, Madison co-founded Merchant Roots, focusing on fine dining, where initiatives such as a pay equity program and staff training modules led to significant employee retention. Educational qualifications include an Associate of Arts in Anthropology from City College of San Francisco and certifications as a Sommelier and Sherry Wine Specialist from relevant institutions.