Grace Guo

Grace Guo is an accomplished professional with extensive experience in client experience improvement and data analysis within the financial services industry. Currently serving as a Senior Manager at CIBC since March 2017, Grace has successfully identified key drivers for client segments and collaborated with partners to enhance customer experience through actionable strategies. Previous roles include Senior Analyst at CIBC, Marketing Analyst at Bell, and Brand Marketing Specialist at COFCO Coca-Cola Beverages Ltd., showcasing a strong foundation in analytics and marketing. Grace holds a Master's Degree in Marketing from the University of Rochester - Simon Business School and a Bachelor's Degree in Statistics and Economics from Central University of Finance and Economics.