Carlos V. is a seasoned professional with extensive experience in customer experience management and instructional design. Currently serving as CX Manager for LatAm at Paysafe, Carlos V. has previously held roles such as CX Supervisor and Post-Sales Supervisor within the same company. Additional instructional design experience includes contributions to virtual courses at CIBERTEC and projects for Zegel Institute through inLearning Escuelas de Educación Superior. Carlos V. has also lectured in e-Business and Customer Experience at multiple institutions. Educational qualifications include an MBA from Universidad del Pacífico and postgraduate studies in Digital Commerce from eCommerce Institute.
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