Faisal Alotaibi is an experienced professional currently serving as a Billing Analyst at Cigna Healthcare since May 2023, where responsibilities include managing member enrollments and ensuring accurate data entry. Prior to this role, Faisal held positions such as Service Delivery Manager at MotionPoint, engaging customers and providing high-quality service in the translation and localization industry. As a Technical Account Manager at mabl, Faisal designed automation scripts and effectively communicated with clients. Experience also includes roles at Amazon as a Sr. Arabic Computational Linguist and at Propertybase Powered by Lone Wolf as a Sr. Client Success Manager, focusing on business goal achievement and client feedback. Early career roles include Software Engineer at Resilient Coders and various positions in education and translation, complemented by a Master's degree in Teaching English as a Second or Foreign Language/Linguistics from Seattle Pacific University.
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