Danai Muringai

Danai Muringai currently serves as the Group Team Leader for Customer Experience at Cimas Medical Aid Society since September 2022. Previously, Danai held various positions at EcoCash Holdings from March 2020 to August 2022, including Customer Experience Supervisor for Inbound, Administration, and Training, as well as for Social Media and Quality Monitoring. Earlier experience includes roles at Steward Bank from December 2015 to February 2020, where Danai progressed from Graduate Trainee to Customer Service Officer, ultimately serving as Customer Insights & Loyalty Supervisor. Danai began a professional career with an internship at Muwofo in 2014. Danai holds a Bachelor of Arts degree in Child and Youth Development and Business Management from Monash South Africa, completed in 2013.