Joan Collins Yanabu

Joan Collins Yanabu currently serves as the Global Lead and VP of Employee Experience & Communities at Cisco, where the focus is on creating an innovative, personalized talent management and learning experience. Prior to this role, Joan held various leadership positions at Salesforce, including Global Lead & VP of Digital Customer Experience and VP of Customer Adoption & Growth, where responsibilities included operationalizing customer journeys and enhancing engagement through data-driven strategies. Joan's earlier experience includes roles at Dell as EMEA - Database Marketing Manager, at Williams-Sonoma as Database Marketing Manager, and at E.piphany as Principal, alongside experience at Digitas as Business Technology Consultant. Joan holds an MBS in Strategic Marketing from the University of Galway.