Caroline Mercier

Caroline Mercier has extensive experience in program management within the health and social services sector, currently serving as Chef de programme spécialisé at CISSS de la Montérégie-Ouest since April 2015. In this role, responsibilities include planning, organizing, directing, and controlling clinical and administrative activities, as well as managing resources in compliance with strategic objectives. Prior experience includes interim program management roles at CRDITEDME and as a psychoeducator, where leadership involved team coaching and the implementation of intervention plans. Educational credentials include a Master's degree in Psychoeducation from Université de Sherbrooke, a Microprogram in Health Services Administration from Université de Montréal, and a Bachelor's degree in Psychoeducation.