Vishal Wali is a seasoned technology executive with extensive experience in IT services and operations, currently serving as Director – APAC/EMEA Head of End User Integration Services at Citi since September 2004. In this role, Vishal is responsible for the delivery and support of End User Services across the APAC and EMEA regions, overseeing areas such as Virtual Desktops, Email, and Cloud solutions. Previously, Vishal held senior leadership positions at Citi, including Sr Vice President roles focused on Remote Access, Mobile, and Print Services, and Global Print Engineering. Earlier career experience includes a Director position at LANWorks Pte Ltd and managerial roles in network infrastructure with Unicorp Vietnam Ltd and Unicorp Indian Limited. Vishal holds a B.Tech in Electronics from Himachal Pradesh University and a Bachelor's degree in Electronics and Communications Engineering from the National Institute of Technology, Hamirpur.