Rhonda Bettis

Rhonda Bettis is a seasoned banking executive with extensive experience in retail banking and operational leadership. Currently serving as Senior Vice President and Retail Banking Director at Citizens, Rhonda has a proven track record in strategic planning and execution of operational activities. Prior to this role, Rhonda held key positions at Capital One, including Head of Market Operations and Chief of Staff-Retail Bank Branch Distribution, where leadership encompassed multi-state teams and significant business transformation initiatives. Earlier experience at Bank of America and Wells Fargo further solidified expertise in driving sales performance, customer engagement, and operational excellence. Rhonda's educational background includes studies at the University of Maryland Global Campus and Georgia Institute of Technology, along with professional development at the Maryland Bankers Association.