Sales and Account Management

The Sales and Account Management team at Hornblower Cruises and Events, now part of City Experiences, is responsible for driving revenue through the acquisition and retention of clients for both water and land-based experiences. This team collaborates closely with customers to understand their needs, manage bookings, and create tailor-made events, while also developing strategic partnerships. Their efforts ensure a seamless sales process and exceptional customer service, ultimately enhancing guest experiences and maximizing sales opportunities.