Eric M.

Eric M. currently serves as a Technical Support Specialist II at the City of Frisco since September 2024. Prior to this role, Eric worked as a Helpdesk Technician II at the Town of Prosper from November 2020 to September 2024, providing desktop support and technical issue resolution for the Police and Fire Department. Eric's earlier experience includes serving as a Helpdesk Technician I and Campus Technology Assistant at Plano ISD, where IT assistance was provided to over 1000 users, and working as a Substitute Teacher at Irving Independent School District. Eric's career also includes positions as an Apple Expert at Best Buy and Service Specialist at JCPenney. Educational qualifications include a Bachelor of Science in Business Administration from The University of Texas at Dallas and an Associate of Science in Business from Dallas College.