Harjeet Sandhu is a seasoned IT professional with extensive experience in desktop support and network systems, currently serving as a Network System Specialist for the City of Renton since December 2021. Previous roles include serving as a Senior Desktop Support Specialist for the City of Kirkland and Starbucks. Harjeet has a proven track record of providing third-level technical support, managing user accounts within Active Directory, and overseeing significant projects such as Windows migration for over 1000 users at DXC Technology. Educational credentials include an Associate of Applied Science in Computer Information Systems from ITT Technical Institute and specialized training in Windows Server 2016 from Bellevue College. Harjeet is recognized for effective problem resolution, process improvement recommendations, and maintaining strong relationships with end users.