Vivian Kwan

Vivian Kwan has extensive experience in customer service and youth mentorship, currently serving as a Counter Clerk, Head Attendant, and Recreation Customer Service Attendant with the City of Richmond since December 2018. Additionally, Vivian has been an Operations Officer with the Canadian Forces - Cadet Instructors Cadre (CIC) since June 2015, where responsibilities include organizing training programs and mentoring young adults. Previous positions include Sales Supervisor at Michael Kors, where customer relationship management was a key focus, and a Residential Child and Youth Worker with Milieu Family Services. Vivian also contributed as a Program Assistant during a practicum at YWCA Metro Vancouver, developing transition curricula for socially anxious elementary students. Early career experience includes a role at Toys"R"Us as a Customer Service Representative, where language skills facilitated customer interactions. Vivian holds a Bachelor of Arts in Criminology from Kwantlen Polytechnic University.