Maria Francisca Ward Neumann is an accomplished professional with extensive experience in account management and customer success across various organizations. Currently serving as an Account Executive at CloudHesive LATAM since April 2024, Maria previously held multiple leadership roles at DAAily platforms from February 2021 to March 2024, including Head of Account Management and Head of Business Development for the Americas, where significant contributions to sales strategy and team transition were made. At ArchDaily, from January 2011 to January 2021, Maria excelled as Head of Customer Success, leading LATAM and Global teams to achieve exceptional customer satisfaction and retention. Educational credentials include a degree in Economics and Architecture from Pontificia Universidad Católica de Chile and a diploma in Strategic Marketing from Universidad Adolfo Ibáñez.