Derek M.

Derek M. currently serves as the Head of Global Customer Success at Cohere, a position held since September 2024. Prior to this role, Derek M. was with Coupa Software from August 2018 to August 2024, where responsibilities included Senior Director of Customer Value Management and AI Project Lead, as well as Director of Customer Value Management and AI Project Tiger Team. Earlier experience at Oracle from March 2013 to July 2018 included roles such as Senior Global Customer Success Lead for Oracle Cloud and Regional Sales Leader, along with serving as an HCM Sales Consultant. Derek M. began career at Monster Inc. as an Account Manager in 2012. Educational qualifications include a Bachelor of Science in International Business from San Francisco State University, obtained from 2004 to 2009.